Returns & exchanges

Exchanges

Not the right size? You can ask for an exchange within 7 days of receiving your order.

To be exchanged, a piece must be:

• unworn and unwashed
• in its original condition, with its tags

How to ask for an exchange

Send us a message on Instagram @leen___brand with your name and order number. We'll tell you how to send the piece back.

Delivery costs

The delivery cost of an exchange is paid by the customer, unless the piece we sent was faulty or not the one you ordered: in that case, it's on us.

Custom sizes

Pieces made to your own measurements can't be exchanged or returned, because they are made just for you. That's why we check every measurement with you before we start.

Faulty pieces

If something arrives damaged or faulty, contact us within 48 hours with a photo and we'll fix it.